| Be treated with the kindness due a loved family member |
| Be watched over by humans who love dogs and who place dog welfare above all other business considerations |
| Spend time in a safe, clean, fresh and sanitary environment free of design flaws or chemicals which are hazardous to dogs |
| To be recognized as the individual each one is |
| Have medical issues addressed with care and urgency as if we were dealing with a medical issue in a member of our own pack |
| In the case of our overnight guests, to have sleeping areas large enough for normal movement and relaxed sleep, and to be invited to join in the fun with our day care visitors |
| To be in a place where their pack leaders (owners) are invited and welcome to check on their welfare, comfort, treatment and security at anytime via a drop in visit or telephone call. |